Attitudes of Australians to the Government’s COVIDSafe contact tracing app

Paul Garrett, Josh White, Simon Dennis, Daniel Little, Amy Perfors,
Yoshi Kashima, Stephan Lewandowsky*
University of Melbourne
University of Bristol*

The CHDH has been leading international research looking at public perceptions of governmental tracking technologies as a response to the COVID-19 pandemic. We have just completed wave three of our survey which focuses specifically on the Australian public’s perception and uptake of the COVIDSafe app. You can see the entire preliminary analysis here, but we reproduce a few highlights below:

1) In our survey, 44% of people had already downloaded the COVIDSafe app and a further 15.4% indicated that they intended to. Further, 91% of COVIDSafe app users are registered & have bluetooth switched on when they leave the house. These numbers are higher than one might estimate from the number of downloads that have occurred—probably because the survey is delivered online and so there will be some sampling bias despite our attempts to control for gender, age and state of residence.

2) We asked people to rank order their reasons for downloading the app. The dominant reason was to return to normal activities. The economy did not rank highly.

Reasons for downloading COVIDSafe

3) We also asked the people who intend to, but have not yet downloaded the app, why that was the case. Many people hadn't had time or had not thought about it. A reasonable number are still considering and/or waiting for legislation. From the Government’s perspective, this may be seen as good news as many of these reasons are remediable.

Why have you not yet downloaded the app?

4) Of those people who do not intend to download the app. Most are concerned about privacy. For others it is because they don't trust the Government or are concerned about battery usage.

Will you not download the app in the future?

5) Of those who have not downloaded the app many either don't know how it works or believe it uses location data.

Perceived COVIDSafe Tracking Technology

6) While the Prime Minister does not seem to be convincing people to download the app, other politicians and government advertising is more persuasive.

Who convinced you to download COVIDSafe?

To see the results from the previous waves of our survey, and of our international collaborators in the UK, US, Spain, Switzerland, Germany, and Taiwan see here.

More Information

Simon Dennis | CHDH director